....messagelabs.com Connection timed out
I need a solution Hello,like some others, I have a problem with messaging via messagelabs.com. connect to cluster1.eu.messagelabs.com[193.109.254.67]:25: Connection timed out connect to...
View ArticleMessageLabs - connection timing out
I need a solution We are having issues sending emails to customers that are using Message Labs. [{LED=451 4.4.395 Target host responded with error. -> 421 4.4.1 Connection timed out...
View ArticleMessageLabs.com Connection timed out
I need a solution Emails are still being blocked by messagelabs from our email server @ 198.49.0.3 to a bunch of our customers using Symantec.Checking the ip at...
View ArticleIP Blocked by messagelabs:501 Connection rejected by policy [7.7]
I need a solution Hello,We try to send email to domains that use messagelabs system and receiving errors like the ones listed below: host cluster8.us.messagelabs.com [216.82.241.196] SMTP error...
View Articlemailserver blacklist removal
I need a solution we have recently had all email messages from our clients sent to messagelabs assistants returned .It looks like you have blacklisted our email server ip address.I can not see any...
View Article501 Connection rejected by policy [7.7] - 13 days
I need a solution We are currently being blocked by Message labs.I submited an investigation here: https://support.symantec.com/en_US/article.TECH828... almost 13 days ago with no replys.I have...
View ArticleCould not connect to cluster5.eu.messagelabs.com on port 25
I need a solution Hello,we have a customer that could not send emails to a customer that has an account on a Symantec Server.Data from sender:MX: gatekeeper.schirmers-kommunikation.deIP:...
View ArticleMessageLabs' Email Attachment Size Limit
I need a solution Can someone tell me MessageLabs' email attachment size limit or the default size limit? Thanks 0
View Article501 Connection rejected by policy [7.7] 13108 ?
I need a solution We have three clients that are getting bounce back errors and the contacts seem to be utilizing MessageLabs.We check our two servers for blacklisting and neither come up. We also...
View ArticleServer Blacklist Removal
I need a solution I am trying to use http://ipremoval.sms.symantec.com/lookup/ but i keep getting an error. The IP that is causing problems is 185.69.61.208. We cannot send to hotmail and we are not...
View ArticleServer Blacklist removal
I need a solution Hi, One our clients is having trouble sending / receiving emails, and we believe this is due to a IP blacklist issue, as our clients IP address was recently changed. Could you remove...
View ArticleIP Blacklist removal
I need a solution This problem has been going on for months, and my users are getting very frustrated. Any mail that we send out that goes through messagelabs.com isn;'t delivered because messagelabs...
View ArticleMail delay from messagelabs.com
I need a solution Hello,We had many problem to received mail from your gateway *.messagelabs.com.The mail arrived corretly but with many delay (sometime 2-3 hours or 2 days). It's not possible to talk...
View Article100% smtp;553 Message filtered - Newsletter to paid subscriptions only -...
I need a solution Hi Symantec,Subscribers are calling upset they are not receiving the subscription emails they have paid for. About 8 days ago our client started to get 553 bounceback errors to...
View ArticleEmails getting rejected
I need a solution Hello there, One of our clients emails are being rejected during the data command phase of the SMTP transcation. It looks like after the initial RCPT TO command we are...
View ArticleMails not arriving to MessageLabs/Symantec clients
I need a solution Hello,Unfortunately we have been experimented a lot of business problem, durint the last couple years, because of your service.We understand perfectly right that it is a very...
View ArticleMy server IP is blocked
I need a solution Hello,Some weeks ago we had a situation with spam sending from our server with IP 193.137.66.234The server was properly cleaned and we have restored our IP reputation, Also we are...
View ArticleCannot send emails to messagelabs customers
I need a solution One of our clients cannot send emails to messagelabs customers."553-Message filtered. Refer to the Troubleshooting page at 553-http://www.symanteccloud.com/troubleshooting"I've used...
View ArticleCannot send emails to messagelabs.com
I need a solution host cluster1a.us.messagelabs.com [216.82.251.230] Delay reason: SMTP error from remote mail server after RCPT TO:<TFischer@aoc-resins.com>: 421 Service Temporarily...
View Article521 Service Temporarily Unavailable
I need a solution Hi,A client using my server for emails is having issues sending emails to a client using your service. The errors are:Jan 14 18:03:41 trs1 sendmail[25134]: w09HNgxC021984:...
View Article