I need a solution
This problem has been going on for months, and my users are getting very frustrated.
Any mail that we send out that goes through messagelabs.com isn;'t delivered because messagelabs won't communicate on port 25 with my 207.34.224.106 address. If I connect on an alternate ip they answer so it's not a routing issue, but an ip blocking issue. See logs below.
I went to the page to check my ip's reputation and it says "The IP address you submitted, 207.34.224.106, does not have a negative reputation and therefore cannot be submitted for investigation." but they are obviously blocking us.
Can someone please look into this? Thank You
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Session 820733; child 0001
Parsing message <xxxxxxxxxxxxxxxxxxxxxxxx\pd35001039933.msg>
* From: glen.uttley@melloul.com
* To: Vaughan.MacDonald@td.com
* Subject: RE: [Confidential] test
* Size (bytes): 13054
* Message-ID: <002301d3858a$8fe66b20$afb34160$@melloul.com>
Resolving MX record for td.com (DNS Server: 8.8.8.8)...
* P=010 S=000 D=td.com TTL=(59) MX=[cluster5.us.messagelabs.com]
* P=020 S=001 D=td.com TTL=(59) MX=[cluster5a.us.messagelabs.com]
Attempting SMTP connection to cluster5.us.messagelabs.com
Resolving A record for cluster5.us.messagelabs.com (DNS Server: 8.8.8.8)...
* D=cluster5.us.messagelabs.com TTL=(11) A=[216.82.250.51]
* D=cluster5.us.messagelabs.com TTL=(11) A=[216.82.241.195]
* D=cluster5.us.messagelabs.com TTL=(11) A=[216.82.251.36]
* D=cluster5.us.messagelabs.com TTL=(11) A=[216.82.251.35]
* D=cluster5.us.messagelabs.com TTL=(11) A=[216.82.242.34]
* D=cluster5.us.messagelabs.com TTL=(11) A=[216.82.250.83]
* D=cluster5.us.messagelabs.com TTL=(11) A=[216.82.250.99]
* D=cluster5.us.messagelabs.com TTL=(11) A=[216.82.242.37]
* D=cluster5.us.messagelabs.com TTL=(11) A=[216.82.242.131]
* D=cluster5.us.messagelabs.com TTL=(11) A=[216.82.242.147]
* D=cluster5.us.messagelabs.com TTL=(11) A=[216.82.251.37]
Randomly picked 216.82.242.131 from list of possible hosts
Attempting SMTP connection to 216.82.242.131:25
Waiting for socket connection...
* Socket error 10060 - The connection timed out.
* 216.82.242.131 added to connection failure cache for 5 minutes
Attempting SMTP connection to cluster5a.us.messagelabs.com
Resolving A record for cluster5a.us.messagelabs.com (DNS Server: 8.8.8.8)...
* D=cluster5a.us.messagelabs.com TTL=(3) A=[216.82.251.230]
Attempting SMTP connection to 216.82.251.230:25
Waiting for socket connection...
* Socket error 10061 - The other host is either down or has refused to connect with you at that IP and/or on that port.
* This message is 63 minutes old; it has 0 minutes left in this queue
Remote queue lifetime exceeded; message placed in retry queue
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