2 of our customers have recurring problems sending mails messagelabs.com servers
I need a solution Hello,2 of our customers have problems sending mails messagelabs.com servers.When we look in the Exchange queue viewer we always see an error “4.2.1 Service temporarily...
View ArticleChange of Certificate Authority used by the Email Security.cloud infrastructure
I do not need a solution (just sharing information) As part of the DigiCert acquisition of Symantec’s Website Security and related PKI solutions, our digital certificates will now be issued by the...
View Articlemessagelabs.com Socket error 10060
I need a solution Good Morning,We not be able to send messag to all email addres that use messagelabs.com.We are not in black list and our domain, hugotrumpy.it is correctly configured.Please help...
View ArticleOngoing Email Delivery Delay issues
I need a solution We have been experiencing email delay issues to Messagelabs.com recipient addresses for 2 months. Only Messagelabs, no other recipients. We have had our customers open tickets with...
View Articleipremoval from blacklist
I need a solution Dear,we are a germany located hosting company and detected that one of our ips is on your private blacklist.cluster8.eu.messagelabs.com #<cluster8.eu.messagelabs.com #4.0.0 smtp;...
View ArticleEmail delays
I need a solution Good day,We are unable to send mail from our servers to absa.co.za. Our servers are spamserver1.innovateit-cloud.co.za 129.232.150.227, spamserver2.innovateit-cloud.co.za...
View ArticleConnection rejected by policy [7.7] 14012, please visit...
I need a solution Hola,desde hace unos días tenemos problemas para enviar correos a un cliente.Recibimos un rechazo con el siguiente mensaje:El servidor remoto devolvió...
View Articlemessagelabs.com "Connection timed out" depuis mon serveur de mail
I need a solution Bonjour,Nous rencontrons un probleme avec vos passerelles antispam depuis notre serveur exchange.Tous les domaines relayés vers vos serveurs messagelabs.com sont rejetés : Voici un...
View Article501 Connection rejected by policy [7.7]
I need a solution Hello,Our emails sent by our clients at midsouthtransport.com are getting delivery error "501 Connection rejected by policy [7.7]. I have checked and our server IP address...
View ArticleOffice 365 marking ALL emails as Phishing
I need a solution We now have a number of clients reporting that emails to the Office 365 / Exchange Online service that have message labs in the loop, are being marked as Phishing.We have seen this...
View ArticleEmails blocked - Connection rejected by policy [7.7]
I need a solution We are currently being blocked by Message labs.I submited an investigation here: https://support.symantec.com/en_US/article.TECH828... almost 12 hours ago with no reply.I have...
View ArticleConnection timed out
I need a solution we have a problem with sending messages to messagelabs.com from IP 188.116.7.61 we have checked on your website our IP has no bad reputation. We receive communication / alert...
View ArticleGoing to lose my job because of Symantec Spam Filters! Help!!
I need a solution We've recently been getting bounces when emails to our long time customers and even our investors (both whom we've emailed with forever) saying 553 they're filtered. We aren't a Spam...
View ArticleEmail issue - 501 Connection rejected by policy [7.7]
I need a solution Hello Symantec team,Judging from this forum, I'm not alone with this issue. We have a number of clients who are unable to receive emails from us due to blacklisting. I've submitted...
View ArticleWe have our domain get block in the Messagelabs as spam and we do not found...
I need a solution we have sportscover.com Domaine Emails get block by spam in all the organisations who has Symantec Email security cloud , we dont know a process how to remove it getting as sapm ....
View ArticleEmail is getting rejected
I need a solution Hi,When we send emails from our server to any partners that uses a Symantec solution we get this respons:Remote host said: 601 Attempted to send the message to the following ip's:...
View ArticleSpam Server being blocked by Messaglabs
I need a solution Good Day,Our SpamExperts servers are being blocked by messagelabs for some reason, we urgently need these unblocked and whitelisted as clients in our hosted exchange environement are...
View ArticleEmails not accepted / Port Timeout
I need a solution Hi,since we moved our mailserver to new hardware (including new IP address) all mails to messagelabs.com servers are being blocked or rather it looks like the packages are being...
View ArticleFalse positive 553 - Message Filtered
I need a solution Greetings - All of my companies emails are being bounced by any customer that uses Symantec cloud / MessageLabs with the following error message - Error DetailsReported error:550...
View ArticleEmail being blocked
I need a solution We usually communicate with our client by email. Our email is personal emails have domain @tinypulse.com.Since 2 days ago we have this issue:553 Message filtered. Refer to the...
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