Emails rejected : 553-Message filtered
I need a solution Hello,One of our client cannot send message to emails addresses with MX *.messagelabs.com.His domain is : ix-orp.netBounce message :553-Message filtered. Refer to the Troubleshooting...
View Article501 Connection rejected by policy [7.7] 9207
I need a solution Hello,Our emails sent to our clients are getting filtered with delivery error "501 Connection rejected by policy [7.7]".We don't have bad reputation :The IP address you submitted,...
View Article5.1.0 - Unknown address error 553-'SPF
I need a solution Hi,Problem sending emails to one of our client since Thursday. Got the bounced back message:5.1.0 - Unknown address error 553-'SPF (Sender Policy Framework) domain...
View Articleblocked IP - 501 Connection rejected by policy [7.7] 17903
I need a solution Dear Sir,Dear Sirs and Madams,We have checked our IP on http://ipremoval.sms.symantec.com/lookup/and got answer as followingThe IP address you submitted, 66.11.119.236 66.11.119.243...
View ArticleMy server IP is blocked
I need a solution Hello,Some weeks ago we had a situation with spam sending from our server with IP 209.133.193.86The server was properly cleaned and we have restored our IP reputation, Also we are...
View ArticleQuarantine Login Active Directory Integration
I need a solution Hi,We're looking at a pilot for email security cloud and one potential pitfall is that in our current solution (Brightmail), all our users are used to using their Active Directory...
View Article501 Connection rejected by policy [7.7] 17913
I need a solution Dear Symantec support team,Our IP 104.28.16.65 has been blocked by some mail servers. This IP is fronted by Cloudflare service. Our main hosting IP is 85.25.78.183We don't send any...
View Article501 Connection rejected
I need a solution Hello,Our emails sent to our clients are getting filtered with delivery error "501 Connection rejected by policy [7.7]".We don't have bad reputation :The IP address you submitted,...
View ArticleSymantec.cloud modifies Sender IP and causes SPF fail
I need a solution We have Symantec.Cloud on a number of sites and a potential issue has just been highlighted. A client of ours who does not use Symantec.Cloud (yet) has a valid SPF record setup and...
View ArticleHow do clients learn about Service Alerts ?
I need a solution We use ClientNet > Support > Service Alerts to learn about various issues at Email Security.cloud.However, we need to logon to ClientNet to see any new or updated...
View ArticleConnection rejected by policy [7.7] 4606
I need a solution Hello, One of our clients is getting the following bounceback errors:SMTP error from remote mail server after initial connection:501 Connection rejected by policy [7.7] 4606, please...
View Article501 Connection rejected by policy [7.7] 20814
I need a solution Hello,Our emails sent to our clients are getting filtered with delivery error "501 Connection rejected by policy [7.7]".We don't have bad reputation :The IP address you...
View Article501 Connection rejected by policy [7.7] 9413
I need a solution Hi,We are having troubles with out outgoing emails to some customers using the messagelabs / symantec system.Below is an example of the...
View Article501 Connection rejected by policy erro
I need a solution Ola estou com o seguinte erro. gostaria de ajuda. Ao enviar email para scrcred retorna esse erro, SPF DKIM ativos tudo configurado certo. Ip sem blacklistThis message was created...
View ArticleIP that gets bounced for no reason (501 Connection refused)
I need a solution We have an IP that gets bounces for no reason (501 Connection refused). IP in question is 5.255.90.177. It is not listed on any other blacklists (except ZabBL which blocks whole...
View Articleconnect to cluster4a.eu.messagelabs.com[85.158.139.103]:25: Connection timed out
I need a solution Hi,my customer dont'send emails to domain that use messagelabs as mail server.In my system log see:connect to cluster4a.eu.messagelabs.com[85.158.139.103]:25: Connection timed outMy...
View Article501 Connection rejected by policy [7.7] 12602
I need a solution Trying to resolve the following IP address appearing on a messagelabs blacklist:104.130.25.56Thanks. 0
View ArticleConnection timed out
I need a solution Hello,One our client mail servers (mail2.itech-group.ru / 178.132.201.90) was blocked and cant send e-mail to your network. DKIM and SPF record are existed. Host is not blocked by...
View Articleembedded hyperlinks in emails
I need a solution Dear Symantec community I'm looking for a embedded hyperlink solution where external emails with embedded links are replaced by a warning message and disable the ability to click on...
View ArticleEmails blocked "553-Message filtered", But I Cannot Figure out Why
I need a solution Hello,I saw people had similar issues, so I bring mine. Several people in my company using the domain findout.com are unable to send email to various customers using Symantec.Cloud...
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