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Issues sending mail to messagelabs

I need a solution Yesterday we moved our mailserver to IP 217.182.8.243 from 178.32.60.149.  Since this we're not able able to send mail to our partners who use messagelabs.  From our server we get:~#...

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More Messagelabs

I need a solution server-6.tower-55.messagelabs.com gave this error: Message filtered. Refer to the Troubleshooting page at http://www.symanteccloud.com/troubleshooting for more information. (#5.7.1)...

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Operation timed out from messagelabs.com

I need a solution Email transmission can't be completed from our mail server [210.135.65.21].--------------------connect to cluster1.us.messagelabs.com[216.82.249.179]: Operation timed out (port...

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Type of security used in email.cloud Data Proetection

I need a solution Hi all,I search for this information in the Web pages of Symantec, but I cann't find it. I need to know what type of encryption is used  under the Data Protection results, after the...

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Problem timed out from messagelabs.com

I need a solution I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.For further assistance, please send mail to postmaster.If you...

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Problem timed out from messagelabs.com

I need a solution I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.For further assistance, please send mail to postmaster.If you...

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Messages being deferred; Is our Server on Blacklist

I need a solution Hi,We are sending email to domains using message.labs for their email filters, and our emails are being delayed when sending to these addresses:Our IP Address: 64.34.159.20Error...

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Trouble delivering emails to Messagelabs (Symantec) servers.

I need a solution Hi,It was reported that emails sent to some clients weren't delivered on time, sometimes with a delay of a day after it was sent.​I asked to support team of our mail server to check...

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New self-help resources for Email Security.cloud

I do not need a solution (just sharing information) Symantec Support is introducing a comprehensive set of self-help resources called Support 101.Support 101 is designed to help you with the most...

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Connection timed out

I need a solution To support,I am running a linux mail server and I got error message when we send email to some of the customer .   Those customer is using your mail filtering service .   Error...

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501 Connection rejected by policy [7.7] 9504

I need a solution The problem with the flow of mail messages from the server 141.105.65.33 When you try to send an email, you get the answer "501 Connection rejected by policy [7.7] 9504, please visit...

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URL encoding of parameters are not maintained by Click-time URL protection

I need a solution Hi,Having a valid URL in the email containing encoding of special characters in the parameter of the URL e.g. %2F, will result in below Click-time...

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cluster8.eu.messagelabs.com[85.158.137.19]:25: Connection timed out

I need a solution Hello,I got the return email message from cluster8.eu.messagelabs.com, the message is connection timed out.I tried to check if our email server has a negative reputation from...

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Mail delivery failed : 553

I need a solution I am having trouble sending individual e-mails and getting the following bouce back :    host cluster2.eu.messagelabs.com [85.158.136.51]    SMTP error from remote mail server after...

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Mail not delivered

I need a solution Hi we are running a mailserver on  149.210.163.35. Message we are receiving from mailservers which are using messagelabs is: Cannot delivered, host not available. When using an other...

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IP address blocked by messagelabs

I need a solution We had an IP address listed on the messagelabs reputation list. This IP was not listed on ANY other blacklist. The IP has since been removed from your blacklist, but we are unable to...

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Connection rejected by policy [7.7] 14012, please visit...

I need a solution Hello, since a few days ago we have problems sending mail to a client. We received a rejection with the following message: Remote Server returned '<cluster3.eu.messagelabs.com #...

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Symantec Blacklist

I need a solution HI all, sorry for my poor english!I try to send mail to one domain protected by symantec, their IT told me that, one single address is blacklisted (only one user in my organization,...

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outbound smtp port 25 blocked

I need a solution HiI run a mailserver for a couple of clients.Outbound to one of their contacts who is using messagelabs is failingtelnet to port 25 of the messagelabs servers from my mailserver...

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Testing TLS enforcement

I need a solution Is there anyway to test and ensure that the TLS enforcement configured between business partner domain and my domain is working? What happens if an email is sent from the business...

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