501 Connection Rejected by Policy [7.7]
I need a solution hello we have a new mail server. we have this error when sending to some domains What can we do to eliminate this blockade? 0
View ArticleConnecting to cluster8.eu.messagelabs.com [85.158.137.3]:25 ... failed:...
I need a solution I run a VDS server and recently I moved hosts from HostGator to this new server, but several of my clients started having problems delivering email to their own customers. My email...
View ArticleConnection timed out - messagelabs.com
I need a solution Hello.We recently acquired an IP range from our Data Center and it appears that the whole range is blocked by messagelabs.com/Symantec. We implemented a SpamExperts mail cluster and...
View Article501 rejected by policy
I need a solution Hi, I am facing an issue, when trying to send email to goshawk.aero domain, emails leave but never arrive with no return message, or reportsMy new server whIch has the following IPs,...
View ArticleConnection timed out - two days later
I need a solution Hello!My companyoperatesservers.My partnerwould like to send more e-mails to his partners who are under messagelabs domain. Two days later, come back the error mail from messagelabs:...
View Article501 Connection Rejected by Policy [7.7]
I need a solution Hello.We had an email server moved over the weekend to a new setup and some email are being rejected with the "501 Connection Rejected" error.IPs: 64.191.166.60 &...
View ArticleSSL error on login page
I need a solution When trying to login into "https://identity.symanteccloud.com/" i get "This connections is insecure" msg (SSL error).Something wrong? 0
View ArticleNeed more information about the ClientNet problem on April 11
I need a solution On April 11 and 12, 2016, we have seen the message at https://clients.messagelabs.com/ML ClientNet not availalbe...However, we would appreciate more "background information", to...
View ArticleLicence Counting
I need a solution Hello,Is it possible to inform me please how the mail security.cloud solution count the users licences.For Example, if i have 10 users with 1 Email address for each and 5 aliases,...
View ArticleLicence Counting
I need a solution Hello,Is it possible to inform me please how the mail security.cloud solution count the users licences.For Example, if i have 10 users with 1 Email address for each and 5 aliases,...
View ArticleEmails being rejected to my clients - 501 Connection
I need a solution I have a new dedicated IP that for some reason is on the Symantec blacklist. We're not on any other blacklists.The error I receive is: host cluster3.eu.messagelabs.com...
View ArticleHelp with in/outbound routes
I need a solution Hi,it may be a odd question, but I have problems understanding the system of this outbound/inbound routes.Following scenario: an external company should be able to send emails on...
View Articlexxx.messagelabs.com failed: Connection timed out
I do not need a solution (just sharing information) All mails send from a new server (srv54.mihosting.net) 136.243.72.35 is timing out. This is a new server. I have double check the Ip is clean. And...
View Article(connect to cluster3a.eu.messagelabs.com:25: Connection timed out)
I need a solution good afternoon. my server just can not send messages to you.@ Blplaw.com>, Result: delayed, Status: 4.4.1 Can not connect to host, Remote-Host: cluster3a.eu.messagelabs.commy...
View Article501 Connection rejected by policy [7.7] 3605
I need a solution I have one of my users that i support receiving the following error message and its affecting all their userscan Symantec suggest a...
View ArticleMX record priority
I need a solution I'm not familiar with Email Cloud Security from Symantec but need your expertise help.We have customers and suppliers using Messagelab for in and out bound email. From time to time...
View ArticleBounce-backs from Messagelabs
I need a solution I have moved away from Messagelabs and re-pointed my MX records. Since then I have had several clients receive bounce-backs when trying to send e-mail to me. I am sure that these...
View ArticleHow to deal with commercial mailing services (constantcontact, mailchimp,...
I need a solution I receive a large amount of spam/marketing mail from commercial email senders that send on behalf of other companies. In one example I get information via constantcontact from one...
View ArticleConnection timeout for cluster8.eu.messagelabs.com
I need a solution Hi,I can't connect to any of the IP addresses of cluster8.eu.messagelabs.com (e.g. 85.158.139.19) for mail delivery via port 25 for many days.Postfix receives a timeout and any TCP...
View ArticleQuarantine Setting in the Anti-spam in Email Security.Cloud
I need a solution Dear allI would like to configure the Quarantine in the Anti-spam in Email Security.Cloud, but I cannot find this setting in the Anti-spam. I have already turned on the address...
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