Bad Reputation Ip
I need a solution Hifrom few weeks my shared mail server ip as bad reputation. I monitor daily the server status and is ok and clean. the ip of the server is [37.59.49.128].I send many request of...
View ArticleBad reputation IP - Emails not delivered
I need a solution About 5 days ago I requested to investigate my email server (IP 212.83.136.185) but you keep listing us as "bad reputation". We check every day all inbound and outbound emails to...
View Article421 Service Temporarily Unavailable
I need a solution Hello,A client using my server for emails is having issues sending emails to a client using your service. The errors are:2017-04-05 19:42:04 1cvpc4-000YoU-Td...
View Articlelost connection with cluster8.us.messagelabs.com
I need a solution Hello,my smtp server (IP 91.220.44.4) can't send messages to one of our client because:(lost connection with cluster8.us.messagelabs.com[216.82.251.37] while sending message...
View Articleipremoval from Symantec blacklist
I need a solution Dear sirsOur mail server 212.129.54.20 listed in your blacklist with a bad reputation. Each day for a couple od weeks I request an investigation at...
View ArticleConnection Time out
I need a solution Dear Sir,We're using Postfix on a Linux server to send emails via SMTP. Emails are relayed from our server. Most emails reach their destination fine, however certain addresses never...
View ArticleIP Blocked, request removal and still hasnt happened.
I need a solution Hello,We have put in several requests for removal of our IP from having been blocked for email to customers of yours. We had an outbreak that was corrected and the issue resolved and...
View Article421 Service Temporarily Unavailable
I need a solution Hello,A client is having issues sending emails to a client using your service. The errors are:Last Error: 421 Service Temporarily UnavailableCan you see if their IP has been...
View ArticleGlobal IP Blocklist removal
I need a solution Hello,I noticed last week that we were not able to get any emails from one of our companies servers IP addresses 91.109.242.124I raised the IP address in the...
View ArticleBlacklist removal
I need a solution Hello,unfortunately we have two IP addresses used by our customers blocked by Symantec BL. Those are normal and uncompromised servers. I would like to ask for removal of such IPs...
View ArticleBlacklisted IP
I need a solution Hello,We have an IP that has been submitted for investigation over 14 days now, without any updates.##########################The IP address 138.128.170.18 has already been submitted...
View ArticleEmail Delivery Issue
I need a solution I have a pair of client MTAs having issues sending subscriber emails to their clients who use Symantec for Spam detection. I have checked both IP addresses using the "IP Reputation...
View ArticleFeature Request: "Always Allow" option in Quarantine Report
I need a solution My users are looking for an "always allow" or "block" as action options in their quarantine reports. It would mean impelenting user level allow/deny lists as well I'm sure. Is this...
View ArticleNew IP block with bad reputation
I need a solution Hi,We have been recently granted with a new /24 IP block from our provider which seems already blacklisted by your services.Our company provide third party SaaS antispam service to...
View ArticleIP under investigation for more than a week
I need a solution HiThe ip 85.25.210.167 (smtp.infomedslis.com) is under investigation for a week now!Since we are not spammers and not blacklisted in every other list, can you please remove us asap...
View ArticleIP Removal more then a month
I need a solution Hello,a month ago I added our ip for investigate. But it's still under investigating.Our web site works perfectly, no virus or spam now. (Last year we was hacked),We create all new...
View ArticleIP Blocked. But our IP not have a negative reputation.
I need a solution 149Dear Supports Engineers, connections from our IP addresses 84.54.97.55 are blocked, but IP not have a negative reputation.How can I unblock/delist my IP?Thanks! 0
View Article501 Connection rejected by policy [7.7]
I need a solution Hi,Trying to send an email from my domain vazquezguillen.es (IP: 5.135.24.66) and agromolinillo.com (IP: 5.135.24.65) to some clients and came back the error:host...
View ArticleIPs blocked in blacklist
I need a solution Ola Estou há semanas tentando limpar meus IPs da blacklist da Symantec, entro em IP removal, coloco para investigação, e no dia seguinte, continuo bloqueado, sem receber nenhum...
View Article450 4.4.1 [internal] Connection Timed Out
I need a solution I could help because I have a problem with my client, when receiving an email from this address some if you deliver them and another not, they could help me, it marks the following...
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