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URGENT, Our business can not email our bank who are using messagelabs

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I need a solution

I see from the forums a few people having similar issues so I'll cut to the chase;

Our details (sender);

198.54.121.121 > server1.ssab.ws
198.54.121.122 > mail.ssab.ws

Our Bank details (receiver);

anz.com MX preference = 10, mail exchanger = cluster3vk.eu.messagelabs.com
anz.com MX preference = 20, mail exchanger = cluster3vka.eu.messagelabs.com

The issue;

When we send emails from ____@ssab.ws they are not being received by ____@anz.com ; No bounce back error.

Our hosting services have confirmed that the emails snet has been received by the bank's email server.

We can receive bank emails fine.

Please whitelist us or whatever needs to be done so we can resolve this issue, crtitical that we have email comms with the bank!

I hope that is enough info, please email rick@ssab.ws if you need more details

Thanks in advance and hope to have resolved within 8 hours :)

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