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Connection blocked by messagelabs.com

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I need a solution

Good morning,

I’m Christian Francischiello member of IT Team of MultiMedica Goup, an Italian Company.

I’m writing you because we have some problems with email delivery to some domains managed by messaglabs.com service provider.

Our investigation results is that:

the servers below, linked to sodexo.com and nutricia.com domains are dropping connection to our smtp servers

sodexo.com

cluster4.us.messagelabs.com     internet address = 216.82.242.179

cluster4.us.messagelabs.com     internet address = 216.82.251.33

cluster4.us.messagelabs.com     internet address = 216.82.242.33

cluster4.us.messagelabs.com     internet address = 216.82.251.34

cluster4out.us.messagelabs.com  internet address = 216.82.251.33

cluster4out.us.messagelabs.com  internet address = 216.82.242.33

cluster4out.us.messagelabs.com  internet address = 216.82.242.179

cluster4out.us.messagelabs.com  internet address = 216.82.251.34

nutricia.com

cluster5.eu.messagelabs.com     internet address = 85.158.142.193

cluster5.eu.messagelabs.com     internet address = 193.109.254.3

cluster5.eu.messagelabs.com     internet address = 193.109.255.99

cluster5.eu.messagelabs.com     internet address = 85.158.136.83

cluster5.eu.messagelabs.com     internet address = 85.158.139.163

cluster5.eu.messagelabs.com     internet address = 85.158.142.101

cluster5a.eu.messagelabs.com    internet address = 85.158.139.103

our servers (multimedica.it)

212.239.122.242         smtp2.multimedica.it

212.239.122.243         smtp3.multimedica.it

Could you please check if source IP of our infrastructure are banned by your systems?

Thanks in advance for your cooperation and best regards,

Christian Francischiello.

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