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Email Problem using messagelabs servers.

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I need a solution

HI,

We are unable to send mail to actuaries.ch domain, which use the Messages labs services.

We receive this in return :

Delivery has failed to these recipients or groups:

sekretariat@actuaries.ch
A problem occurred while delivering this message to this email address. Try sending this message again. If the problem continues, please contact your helpdesk.

The following organization rejected your message: cluster8.eu.messagelabs.com.

Diagnostic information for administrators:

Generating server: tundra.swiss-support.net

sekretariat@actuaries.ch
cluster8.eu.messagelabs.com
Remote Server returned '<cluster8.eu.messagelabs.com #5.0.0 smtp; 553-SPF (Sender Policy Framework) domain authentication 553-fail. Refer to the Troubleshooting page at 553-http://www.symanteccloud.com/troubleshooting for more 553 information. (#5.7.1)>'

Original message headers:

Return-Path: <fbuton@groupemutuel.ch>
Received: from localhost (localhost.localdomain [127.0.0.1])
        by tundra.swiss-support.net (Postfix) with ESMTP id 05B741224006
        for <schweizerische_aktuarvereinigung@swissre.com>; Mon, 12 Mar 2018 13:14:14 +0100 (CET)
Received: from tundra.swiss-support.net ([127.0.0.1])
        by localhost (tundra.swiss-support.net [127.0.0.1]) (amavisd-new, port 10024)
        with ESMTP id 3xK54uARPGh1
        for <schweizerische_aktuarvereinigung@swissre.com>;
        Mon, 12 Mar 2018 13:14:09 +0100 (CET)
Received: from mail4.groupemutuel.ch (mail4.groupemutuel.ch [195.65.93.115])
        by tundra.swiss-support.net (Postfix) with ESMTPS id 2AE131224004
        for <sekretariat@actuaries.ch>; Mon, 12 Mar 2018 13:14:09 +0100 (CET)
X-Virus-Scanned: amavisd-new at tundra.swiss-support.net
IronPort-PHdr: =?us-ascii?q?9a23=3AEfppFxec7ztQ3vna6fmjQnh2lGMj4u6mDksu8pMi?=
=?us-ascii?q?zoh2WeGdxcS+bR7h7PlgxGXEQZ/co6odzbaO6Oa4ASQp2tWoiDg6aptCVhsI24?=
=?us-ascii?q?09vjcLJ4q7M3D9N+PgdCcgHc5PBxdP9nC/NlVJSo6lPwWB6nK94iQPFRrhKAF7?=
=?us-ascii?q?Ovr6GpLIj8Swyuu+54Dfbx9HiTahb75+Ngm6oRnMvcQKnIVuLbo8xAHUqXVSYe?=
=?us-ascii?q?RWwm1oJVOXnxni48q74YBu/SdNtf8/7sBMSar1cbg2QrxeFzQmLns65Nb3uhnZ?=
=?us-ascii?q?TAuA/WUTX2MLmRdVGQfF7RX6XpDssivms+d2xSeXMdHqQb0yRD+v6bpgRh31hy?=
=?us-ascii?q?cdLzM38H/ZhNFsjKxVoxyhpgBwzIHPbY6PKPZyYrnQcc8GSWZcWMtaSixPApm7?=
=?us-ascii?q?b4sKF+cPPfxYoJfgqFQQtxu+BBWjD/7yxz9Vmn/22qs62PkmHAHIxwMgAs4OsH?=
=?us-ascii?q?PSrNjuO6cSS+e1zLTQzTrdavNWxCv96JXWfRAlu/2DQbJwfNPXxEIyFA3Flk2d?=
=?us-ascii?q?pZHnMj+LzOgBrmmW4/BiWO6ykWIrtgB8riCyysoulIXFnJ8Zx1He+Slnzos5P9?=
=?us-ascii?q?K1RFZ1YdG6E5ZcqySXOo54Qs4hQmxnpCM3xqMdtpGgYCQHzYgoyh3eZvCadoWF?=
=?us-ascii?q?4BzuWPueLDp+mXlrYqiwhwyo/kil0uD8U86030tUoSddidnMs2wN1wTU6siaVv?=
=?us-ascii?q?tx5keh1iiL1wDU8uxKIEc6mLbBJZAm37A+l4YfvVnZEi/5gkX2i7KWdl069eit?=
=?us-ascii?q?9uTnfqjmqYGYN4Nulg7+Mrwims25AesmLggDR3WX9Oai2LH54EH0Qa9Gg/8rnq?=
=?us-ascii?q?XDrZzXJNwXpqujDA9U1oYj5Qy/DzCj0NkAk3kIN09FeA6Aj4jvIFzOL+r4DfCi?=
=?us-ascii?q?g1S0jjhrwu3GPqH8AprTKnjPiqvufbZl505G1AUz1cxf545TCrwZO/L8REzxtM?=
=?us-ascii?q?bGAR8lKQO02efnB89h1o4FQ22AHrOZML7Ivl+S5+IgPfKMaJUJtzb9eLAZ4Kuk?=
=?us-ascii?q?lnI6g1IBdLOo1Ic/YXukA/18IkiCJ3HsyJ9VCmoJpAciRfbrgUGqWDVPen+oXq?=
=?us-ascii?q?8noDo7XtGIF4DGE663jbCMxiawVrdLemdAQgSCG2r0cIOsVO0LdTqfJ9J9jzEA?=
=?us-ascii?q?E7OhHdxynSqyvRP3nuI0ZtHf/TcV4Mru?=
X-IPAS-Result: =?us-ascii?q?A2GbAgCObqZa/xBHEKxdGwEBAQEDAQEBCQEBAYJagVyBIZ5?=
=?us-ascii?q?wjxCHNwoTiEs4FAECAQEBAQEBAgECgQQLgjgigl0hXgEMCWsmAQQbhCyucSGIP?=
=?us-ascii?q?IIahTWEBIZmiTkEji6FC4cdCYEBj1iJKYVCkUiBLDWBdDMaCDCCfoRGjVSBGAE?=
=?us-ascii?q?BAQ?=
X-IronPort-AV: E=Sophos;i="5.47,461,1515452400";
   d="scan'208,217";a="28976107"
DISC: True
From: Frederic Buton <fbuton@groupemutuel.ch>
To: "sekretariat@actuaries.ch"<sekretariat@actuaries.ch>
Subject: test from Groupe Mututel
Thread-Topic: test from Groupe Mututel
Thread-Index: AdO5+5bBVC8ZG3n1TgWRmDaZBXN2jA==
Date: Mon, 12 Mar 2018 12:14:05 +0000
Message-ID: <317ff18a6f10407090d79186d895f8b5@GMAPMSG01.groupemutuel.ch>
Accept-Language: fr-CH, en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
x-ms-exchange-transport-fromentityheader: Hosted
x-originating-ip: [172.16.23.4]
MIME-Version: 1.0
X-SM-OUT: True
X-MIMETrack: Itemize by SMTP Server on DOMPHU01/SRV/GroupeMutuel/CH(Release 8.5.3FP2|July
02, 2012) at 12.03.2018 13:14:15,
        Serialize by Router on DOMPMC01/SRV/GroupeMutuel/CH(Release 8.5.3FP6|November
21, 2013) at 12.03.2018 13:14:17,
        Serialize complete at 12.03.2018 13:14:17
X-TNEFEvaluated: 1
Content-Type: multipart/alternative;
        boundary="_000_317ff18a6f10407090d79186d895f8b5GMAPMSG01groupemutuelch_"
Content-Language: en-US

We have already update our SFP record by thursday in order to remove "sbap007.sb.neva-hosting.ch " entrie.

Please Help.

Frederic.

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