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Emails being blocked to long time customers

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I need a solution

Hello, really need assistance. Whenever we message any one of our customer or client using messagelabs as their spam filter we are getting NDRs.

Error Details

Reported error:

550 5.0.350 Remote server returned an error -> 553 Message filtered. Refer to the Troubleshooting page at;http://www.symanteccloud.com/troubleshooting for more;information. (#5.7.1)

DSN generated by:

MWHPR17MB1680.namprd17.prod.outlook.com

Remote server:

server-6.tower-40.messagelabs.com

We use Office365 to send and this issue just started yesterday. SPF and DKIM configured and working. Not in any blacklist. Please help. This is hindering our business productivity. I have sent an email to investigation#review.symantec.com and cloudfeedback@feedback-87.brightmail.com with an attachment for the error.

Can anyone help? Calling Messagelabs gets me nowhere, since we are not using messagelabs.

Thanks,

Mike

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