Hello,
Our client is currently unable to send e-mail messages to message lab clients. Any attempts to do so are greeted with the following error:
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501 Connection rejected by policy [7.7] 17811, please visit www.messagelabs.com/support for more details about this error message.
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We have confirmed this IP does not have any signs of outbound spam, currently maintains a Neutral e-mail reputation, and is not listed on either of Symantec's IP reputation tools:
http://ipremoval.sms.symantec.com/lookup/
http://www.symantec.com/security_response/landing/...
We request that this IP be reviewed and the blacklisting removed. If the listing cannot be removed, please provide additional information that may help us resolve this issue.
Regards,
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Abuse Response Analyst
HostDime, Inc.