553 Sorry, your email address has been blacklisted.

Hi,

We are from Bankerbay ( https://www.bankerbay.com/ ). We got the below message when we sent an email from our Google Apps account on "bankerbay.com" to an email address on "eastspring.com" which is using MessageLabs as their mail server. 

===

553 Sorry, your email address <id>@bankerbay.com  has been blacklisted. Refer to the Troubleshooting page at http://www.symanteccloud.com/troubleshootingfor more information. (#5.7.1)

====

We are a VC funded tech company in Investment Banking space  https://www.bankerbay.com with 10K-50K users, our linkedin page : https://www.linkedin.com/company/bankerbay .

We have SPF record (below), DKIM keys set . We do not send any spam email . All other spam listing websites mark us good ( can be checked by you) 

Please delist us from SPAM db.

====

# dig bankerbay.com -t TXT

; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.30.rc1.35.amzn1 <<>> bankerbay.com -t TXT

;; global options: +cmd

;; Got answer:

;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 34617

;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:

;bankerbay.com.            IN    TXT

;; ANSWER SECTION:

bankerbay.com.        60    IN    TXT    "v=spf1 a mx include:zcsend.net include:netcore.co.in include:amazonses.com include:_spf.google.com ~all"

bankerbay.com.        60    IN    TXT    "google-site-verification=t2xr9KIPGds3ZagQTh6oNypGmWAKPzhoqOQYUGuPpno"

;; Query time: 42 msec

;; SERVER: 172.31.0.2#53(172.31.0.2)

;; WHEN: Tue May  2 12:30:42 2017

;; MSG SIZE  rcvd: 228

=======

Thanks

Shankar.S