Hello,
A client that we host is currently experiencing issues with the IP address of their server being rejected when they attempt to send mail to their clients.
Information:
Server IP Address: 199.59.56.43
Here are the full mail headers for one of these rejections:
Return-path: <>
Envelope-to: lucy@drlucyford.com
Delivery-date: Tue, 27 Sep 2016 10:32:55 -0500
Received: from mailnull by shared7.hostwindsdns.com with local (Exim 4.87)
id 1bouNL-0002mn-OC
for lucy@drlucyford.com; Tue, 27 Sep 2016 10:32:55 -0500
X-Failed-Recipients: Sally.Solis-Cohen@biworldwide.com
Auto-Submitted: auto-replied
From: Mail Delivery System Mailer-Daemon@shared7.hostwindsdns.com
To: lucy@drlucyford.com
Content-Type: multipart/report; report-type=delivery-status; boundary=1474990375-eximdsn-1661565011
MIME-Version: 1.0
Subject: Mail delivery failed: returning message to sender
Message-Id: E1bouNL-0002mn-OC@shared7.hostwindsdns.com
Date: Tue, 27 Sep 2016 10:32:55 -0500--1474990375-eximdsn-1661565011
Content-type: text/plain; charset=us-asciiThis message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:Sally.Solis-Cohen@biworldwide.com
host cluster6.us.messagelabs.com [216.82.242.46]
SMTP error from remote mail server after initial connection:
501 Connection rejected by policy [7.7] 9602, please visit www.messagelabs.com/support for more details about this error message.--1474990375-eximdsn-1661565011
Content-type: message/delivery-statusReporting-MTA: dns; shared7.hostwindsdns.com
Action: failed
Final-Recipient: rfc822;Sally.Solis-Cohen@biworldwide.com
Status: 5.0.0
Remote-MTA: dns; cluster6.us.messagelabs.com
Diagnostic-Code: smtp; 501 Connection rejected by policy [7.7] 9602, please visit www.messagelabs.com/support for more details about this error message.--1474990375-eximdsn-1661565011
Content-type: message/rfc822Return-path: lucy@drlucyford.com
Received: from [129.68.225.198] (port=55436 helo=LAPTOPQACCLO7O)
by shared7.hostwindsdns.com with esmtpsa (TLSv1:AES256-SHA:256)
(Exim 4.87)
(envelope-from lucy@drlucyford.com)
id 1bouNL-0002mf-Dv
for Sally.Solis-Cohen@biworldwide.com; Tue, 27 Sep 2016 10:32:55 -0500
From: "Lucy R. Ford" lucy@drlucyford.com
To: "'Solis-Cohen, Sally'" Sally.Solis-Cohen@biworldwide.com
References: D40FFE1B.20A9B%sally.solis-cohen@biworldwide.com
In-Reply-To:
Subject: FW: PSPS follow up
Date: Tue, 27 Sep 2016 11:32:56 -0400
Organization: LRFord Consulting LLC
Message-ID: 002c01d218d4$6c278b70$4476a250$@drlucyford.com
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_002D_01D218B2.E51B42A0"
X-Mailer: Microsoft Outlook 16.0
Thread-Index: AQJQm7JcWEydm+GV/guevgWSjnQ9aAHyAvTrn4DhKgA=
Content-Language: en-us